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  • Whinefest - There Is No Good Reason To Not Have A Web Based Reservation Booking System...
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    There Is No Good Reason To Not Have A Web Based Reservation Booking System…

There Is No Good Reason To Not Have A Web Based Reservation Booking System…

Seriously, there is NO good reason to not have a web based reservation booking system…including these:

~ We’re Too Small To Need A Booking System…

“Small” has no relevance on the Internet…

If you think your property is too small to get noticed on the Internet you may be surprised to know that your web page can have just as much impact as Hilton, Holiday Inn, Marriott, or any of the big dogs. If you are not trying to compete you won’t be able to […]

  • Small Motel, Hotel, And B&B Operators Cut The OTA Cord
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    Increase Small Motel, Hotel, B&B Profits By Regaining Control Of Your Business

Increase Small Motel, Hotel, B&B Profits By Regaining Control Of Your Business


Small Motel, Hotel, And B&B Operators

Cut The OTA Cord

Some small motel, hotel, and B&B operators are using one or more of the on-line travel agents (OTAs) to help fill their property.

Some properties use the OTAs reluctantly, but some count on them as their primary source of leads. This may be fine if you are just starting out as a owner/operator of a property, but I say it’s not an arrangement you want to live with forever.

Why?  Getting a […]

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    EZ BOOK! Motel Reservation Booking System Partners With Trip Advisor Trip Connect

EZ BOOK! Motel Reservation Booking System Partners With Trip Advisor Trip Connect

EZBook-logo290x110TripAdvisor

 

More Value Added to EZ BOOK!

 

EZ BOOK! web based reservation booking suite

has been selected as a Premier Launch Partner by TripAdvisor.

 

Beginning late this year TripAdvisor is launching a new program that […]

The Secret To Online Customer Service For Your Motel


ARE YOU SCREAMING AT YOUR GUESTS?

Because we can’t see the person with whom we are communicating on the Internet we lose the advantage of eyeball to eyeball contact, inflection, and attitude in discerning what that person really means, therefor our word selection and presentation must be very concise.

This physical detachment has been compounded by our need to be brief vis a vis Twitter’s 140 character “Tweet” limit as well as our need for speed when texting. Therefore entire words have been shortened […]

What is a Small Hotel’s Toughest Competition?


What is a Small Hotel’s Toughest Competition?

No matter how long  a small motel, hotel, or bed and breakfast has been in business, they can never stop competing…with themselves!  If you were the new small motel, hotel, or B&B operator on the block competing with you, what would you do better or differently?

You’re in the hospitality business.

What does that mean exactly? According to Dictionary.com hospitality means:

1.  The friendly reception and treatment of guests or strangers.
2.  The quality or disposition of receiving and treating guests and strangers […]

1 Simple Way To Gain New Guests At Your Small Motel


Recognizing There Is A Problem

smlogo  Starting something is very difficult. Whether it is a story, a project, a relationship, or a business, it is very difficult.

When I first conceived of the EZ BOOK! concept I was working at the Walt Disney Company in guest services. I keenly observed how Disney did things. What I took away from my observations was the fact that everything Disney does is done on-line. Whether you book an accommodation, dining, […]

Motel Reservation Booking Software Photos Feature


Display Up to 7 Photographs For Each Unit

One of the newest features added to EZ BOOK! is the ability for the client to display up to 7 photographs per unit. The main photo is posted in the booking tri-panel and when a availability date range is selected all units available for that date range will display in the center panel of the tri-panel. Beneath each primary photo six additional thumbnail images display. If one of the thumbnails is selected a slide show […]